Postage & Returns

Postage 

All our items are sent wrapped and securely packaged in a small or medium tracked satchel depending on the size of the order. -- Once your item has been shipped you will be notified of your tracking number within 24hours.

Mala & Coco accepts no responsibility for loss or damage to your package. 

Returns & Exchanges

Goods may not be returned due to a “change of mind”, we do not issue refunds or exchanges. Only faulty or damaged goods may be returned and are subject to authorisation at Mala & Coco's discretion. Mala & Coco's products are handmade and as such there may be slight variations in colour, shape, texture, grain or otherwise. 

If an exchange or refund is accepted the item must be returned within with 48hours, a tracking number must be provided and your item or refund will be exchanged on inspection / return.